Top News

 

Developers' Top Ten

binary codeApplication and software developers need to stay on their toes right now, not only seeking out their best short-term prospects, but gearing up for the next several years and making sure they have the right skills to carry them through, notes Tech Republic in a recent resource guide, "10 Skills Developers Will Need in the Next Five Years," published in April.
 
You may not need all 10, and there may be some absent from the list that you need for your own career track. For example,
Tech Republic notes that there are significant portions of the industry this list won't cover, such as mainframe development. But if you want to get the most for your time and effort, keep these ones firmly in mind. Their advice for most developers: "For average mainstream development, you can't go wrong learning at least seven of these skills."
 
"Just remember," cautions TreeTop Technologies' Staffing Consultant Mike Knauth, "that doesn't just mean knowing what they are. Companies want the right people with the right skills for their jobs these days, more than perhaps ever before. So you can't just be able to talk about these skill areas in an interview. You need to be able to really use them on the job, and you should be able to provide clear examples of how you've used them."
 
.NET, Java and PHP - These are the "big three" development systems for the foreseeable future, unless some radical shift comes along, so you should know one of them-not just the core languages but also the associated frameworks and libraries more deeply.
 
Rich Internet Applications (RIAs) - The use of Flash continues to rise, and it has also sprouted additional functionality in the form of Flex and AIR. Flash's competitors, such as JavaFx and Silverlight, are also upping the ante on features and performance. Tech Republic notes that HTML 5 is incorporating all sorts of RIA functionality, including database connectivity, and putting the formal W3C stamp on AJAX.
 
Web development - Companies have been demanding more often people who know how to work with the underlying Web technology at a "hand code" level, so being proficient in JavaScript, CSS and HTML could be vital.
 
Web services - Tech Republic warns that developers who can't work with Web services will find themselves relegated to legacy and maintenance roles.
 
Soft skills - Communication skills, teamwork, business/finance skills, project management and the like are still critical, and likely to become more so, in making sure that technical know-how is actually put to work in a successful, efficient and cost-effective manner. So don't lean only on technical knowledge
 
Dynamic and/or functional programming languages - You should probably learn at least one of them. Languages like Ruby, Python, F#, and Groovy aren't necessarily mainstream, but Tech Republic notes that the ideas in them are, and knowing at least one of them can really set you apart from the crowd.
 
Agile methodologies - Developers with a proven track record of understanding and succeeding in Agile environments will be in increasingly high demand over the next few years to help reduce project failure rates.
 
Domain knowledge - Along with Agile methodologies, development teams are increasingly seen as partners in the definition of projects, so developers who understand the problem domain can contribute to projects greatly.
 
Development "hygiene" - Developers need to have a rigorous habit of hygiene in place, not simply know how to check code in and out of source control or how to build test environments, to ensure they are properly coordinating with their team.
 
Mobile development skills - Web applications designed to work on mobile device and other mobile services continue to be on the rise, and there's no sign of that changing any time soon.

 

 

All A-Twitter, Or Are They?

Twitter may be one of the more dangerous things to a company's reputation if that company doesn't handle its interview and hiring processes properly, according to TreeTop Technologies' Senior Staffing Consultant Alan Stevenson Jr.
 
"I hear all too often from job candidates about how a company has mismanaged the hiring process," he says. "The company fails to provide clear information, or follows up with the candidate sluggishly, or doesn't follow up with that person at all. That's bad enough for a company's reputation in any environment and any time, because people talk to each other and network and pass along their experiences with a company, good or bad."

 

With social networking so ubiquitous these days, that means that not only can a mistreated job candidate -- or at least one who thinks he or she was mistreated -- complain to his or her closest friends, but potentially to hundreds or thousands of other people through Twitter, Facebook, LinkedIn and more.

Side News

 

Vol 3 - Issue 3 | May 2009

Developers' Top Ten

All A-Twitter, Or Are They?

Clouds In the Springtime

Safe and Secure, Or Simply a Burden?

Top Trends

What's Hot @ The Top

 

 

 

Did You Know?

 

Are the people who remain at companies after layoffs doing more? It may be that executives and managers expect them to, and the conventional logic may be that people are doing more work as the number of employees declines. But a recent survey paints a different picture: People may be doing less with less, not more.

  

 

74% of respondents say their own productivity has declined.

 

87% of surviving workers said they are less likely to recommend their organizations as good places to work.

 

64% of surviving workers said the productivity of their colleagues has also declined.

 

81% of surviving workers said the quality of service that customers receive has declined.

 

77% of surviving workers said they see more errors and mistakes being made.

 

61% of surviving workers said they believe their companies' future prospects are worse.

 

Source:  Leadership IQ, December 2008 survey of 4,172 workers at 318 companies that had recently laid off employees

 

 

 

 

TOP Jobs

 

For the most current listing of available IT positions, please visit the Careers section of our website.

 

 

 

 

 Cartoon - Leadership Skills

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"There is a lot of leverage out there on the side of companies these days with the tight economy and fewer jobs," Stevenson acknowledges, "but with search engines and social networking and the way that information on the web can have such permanence and such mobility, job candidates now have leverage, too. If a company leaves candidates with a bad taste in their mouths, that company may pay for it in terms of its reputation. People can take it to the web and not only vent but have comments from others that might give the company a bigger black eye."
 
The solution? The best thing companies can do is to have clearly defined procedures about how the interview, follow-up and hiring process will be handled, and share that with the job candidates. Also, the company needs to ensure that all of its hiring managers and human resources people stick to those procedures, especially for things like prompt follow-up and keeping the candidate informed.
 
At the same time, job candidates must also be careful how they use social networking and what they say when they are looking for jobs. A former Cisco candidate inadvertently became a cautionary story on that front and earned the name "Cisco Fatty" when the 22-year-old posted recently on Twitter: "Cisco just offered me a job! Now I have to weigh the utility of a fatty paycheck against the daily commute to San Jose and hating the work."
 
Unfortunately, Cisco is a very web-aware organization, and a Cisco channel partner advocate not only saw the tweet but fired back with: "Who is the hiring manager. I'm sure they would love to know that you will hate the work. We here at Cisco are versed in the web."

Addicted to the Web 

 

 

Clouds In the Springtime

cloud computingAlthough people may still disagree on what it actually means, cloud computing is definitely changing how information technology systems are implemented. Salesforce.com is one of the more high-profile users and providers of cloud computing these days as is Google with its Google Apps, Google Maps and Gmail services. Amazon Web Services is yet another player as is VMware with its vSphere 4 a cloud operating system, along with folks like Microsoft, Sun, IBM, Yahoo! and others.
 
In its simplest terms, cloud computing involves tasks being assigned to a combination of connections, software and services that are accessed over a network. This network of servers and connections is collectively known as "the cloud." This means that taken as a whole, accessing the cloud, users can access supercomputer-level power, as well as access resources only as they need them instead of keeping them native on a computer. In many senses, cloud computing is a repackaged form of grid computing, utility computing and on-demand computing.
 
As a recent
InfoWorld article notes, "Cloud computing comes into focus only when you think about what IT always needs: a way to increase capacity or add capabilities on the fly without investing in new infrastructure, training new personnel, or licensing new software. Cloud computing encompasses any subscription-based or pay-per-use service that, in real time over the Internet, extends IT's existing capabilities."
 
Implementing cloud computing can mean a serious decrease in capital expenditures on hardware, software and services, as users pay a provider only for what they use, as they might with a utility or subscription. Other benefits of this approach are low barriers to entry, shared infrastructure and costs, low management overhead and immediate access to a broad range of applications.
 
Sometimes, there isn't just a silver lining to be found in the cloud. That cloud itself may just be gold. 

 

 

Safe and Secure, Or Simply a Burden?

Given that the federal government hasn't stepped in with a nationwide set of standards and requirements for the protection of personal data like credit card numbers, PINs, social security numbers and the like, you would think it would be a positive thing for Massachusetts to step up to the plate and implement some rules within its own borders.
 
Think again.
 
One of the problems, in fact, is that the rules are written in such a way that they extend
beyond the state's border, notes Joseph J. Laferrera, a litigation partner at Gesmer Updegrove LLP in Boston and head of the firm's data privacy and protection practice area. Even if they didn't reach beyond the state itself, the proposed plan can be onerous, cost-prohibitive to many businesses in a recessionary economy, and in many ways takes an overly broad approach to the problem.
 
The idea, at its most basic, is sound, Laferrera admits. Unlike most of the states in the nation, Massachusetts decided not to simply tackle the issue of how and when to notify people about breaches in data security, such as someone hacking into the credit card records of a store. Instead, the state decided to mandate what organizations must do to help prevent breaches in the first place.
 
"The state started with the idea that companies would need to designate someone to be in charge of data security and that they would have to have comprehensive information security plans -- living, breathing documents that would spell out how to handle and protect data, to be updated over time," he explains. "All things being equal, if that's all it was, it might not have been overwhelming. But the state then went into excruciating details about what each organization had to do. Some of those mandates may make sense for some organizations, but not for others."
 
Moreover, the state issued the regulations in October of last year and expected all businesses to comply by January of this year, which left companies "not knowing whether to laugh or cry," Laferrera says. So, the implementation date was pushed to May and after increasing protests over the rules, has been pushed off again until January 2010.
 
One of the first problems is that the approach is overly broad, Laferrera notes. Any business with any personal information on state residents must comply and have a comprehensive written information security plan (WISP) and subject it to annual reviews and revisions. That means that even a small mom-and-pop shop with a few employees has to comply, because it has the addresses, social security numbers, and other personal information about its employees.
 
"There is no minimum threshold set at which you have to comply with this," he says. "It's a one size fits all approach that doesn't adequately take into account how big an organization is, what's its resources are, or anything else. Everyone has to have a WISP."
 
Massachusetts isn't the only state doing this. Nevada instituted a rule last year requiring personal data to be encrypted if it's transmitted outside of a company's network, and New Jersey is phasing in a set of data security mandates over a two-year period. But the regulations announced by the Massachusetts Office of Consumer Affairs and Business Regulation not only specify a long list of steps for protecting personal data and require companies to create wide-ranging internal security programs and policies, but they also define "personal data" more stringently: as an individual's name along with his Social Security or driver's license number, or with a credit card or financial account number. In Nevada, for example, bank and credit card numbers must also be accompanied by a PIN or password to meet the state's definition of personal data.
 
Also, the rules as currently written would require out-of-state organizations with Massachusetts residents' personal data to comply with the rule. That might be unenforceable, but the courts may have to decide that. Another provision is potentially difficult: Massachusetts companies that deal with third-party providers outside the state must ensure that those organizations comply with the rules. As Laferrera notes, imagine a company that has files on Google Docs with personal information about Massachusetts residents trying to force Google to comply with the regs. What must the company do to ensure that Google is acting in a way acceptable under the regs?  That is not yet clear.
 
Another issue is encryption, and under the rules organizations would have make sure that any data on a mobile device or in motion over a public network be encrypted. While encryption for transmission over the Internet makes sense, Laferrera notes, the rules are quite broad and would technically put many people in violation for relatively common and innocent acts. For example, putting any personal data about a Massachusetts resident on a flash drive and carrying it to a colleague's office in your company without encryption on the flash drive would potentially be a violation, as would storing an unencrypted e-mail on your Blackberry that contained any such information.
 
"These rules have an absolutely breathtaking reach and don't fully appreciate the differences between a small souvenir shop and a multinational corporation," he says. "And to top it all off, estimates say that complying with these rules will cost Massachusetts businesses on the order of a billion dollars or more."

 

 

Top Trends

As the "Did You Know" data in this issue of View From the TreeTop shows, people aren't always doing more with less. But that doesn't mean there isn't pressure to continue to do so.
 
For example, a survey by Axios Systems shows that optimizing service quality and improving processes is a top priority for 61% of IT managers in 2009. Axios predicts this priority will continue throughout the year as IT teams are tasked with making the most of existing assets and aligning their work to organizational goals. In terms of other priorities, meeting compliance and governance requirements were seen as main priorities by 29%, while only 7% said a green agenda was the driving force behind projects. Clearly, the pressure to maintain performance is outweighing many other concerns in this economy.
 
Moreover, the survey revealed that 68% of IT managers will be implementing new IT service management projects this year, as the pressure to do more with less increases. According to 63% of respondents, a primary driver for rolling out these projects is to minimize risk and reduce the impact of change on the business. This figure may even rise in the coming months as increasing numbers of IT teams pursue virtualization projects.
 
But there is a breaking point for people, so IT managers and executives higher up the chain would be well-advised to watch how much they pile on their workers. As one editor of Chief Learning Officer magazine recently noted on the publication's blog, "It's just unrealistic to think that your organization is going to be able to output the same amount of work at the same quality with fewer people and less money. Nothing in that equation adds up. Something's gotta give and that something is quality. So, the next time you tell your staff that they have to do more with less, think about what that really means and the implications of it."

 

 

What's Hot @ The Top

 

Upcoming Conferences
 

On Monday, June 8th, 2009 TreeTop Technologies will be exhibiting at the New England Oracle Applications User Group (NEOAUG) spring event. The conference will be held at the DCU Center in Worcester. Please see NEOAUG meeting details for more information. We look forward to seeing you there, and please remember to visit our booth to enter our raffle.

 

TreeTop Joins the "Green Revolution"

 

TreeTop's corporate office in Newton, Mass., is always looking for ways to make the workplace more "Eco-Friendly." Over the next few weeks we will be introducing new initiatives in our office to reduce TreeTop's carbon footprint through eliminating the use and/or consumption of plastic bottles in our office. We are also looking into drastically reducing the use of paper. Such initiatives have been met with great support from our internal staff, and your suggestions are welcome as to new ways we can tackle environmentally "unfriendly" practices in the workplace.

 
Networking 2.0: The Death of the Resume!
 
During these harsh times TreeTop has taken on the initiative to pay it forward, build strong and lasting relationships, and more importantly, assist people in networking their way into their next position (pro-bono of course). We're convinced that the resume is a dying breed!  As social network sites such as LinkedIn and Facebook continues to attract new users, paper documents, simply consisting of your life accomplishments and skills, are fading. We now not only have our accomplishments, skills, recommendations, and a business social network at the tips of our fingers, but we can top it all off with a picture of ourselves (or at least you should)!  We've found more often than not, that there is a formula, not a cookbook, of how to network your way into your next position, and we've been freely sharing that -- because paying it forward never hurts!  So for those of you who spend hours trying to perfect your resume and cover letter simply to get lost in a stack of others who are doing the same thing -- we dare you to be different, and see how much easier, more fun and exciting it is. If you need any assistance, do not hesitate to pick up the phone and ask -- that's why we're here!
 
 
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